For the best quality streaming on the Watch NRL platform, you'll need a strong, consistent connection of at least 7.5Mbps. You can test your internet speed to help you determine what your streaming quality should be.
An internet speed test will provide an indicative speed, however, they are not always representative of a consistent connection over a long time.
Broadband speeds vary during times of peak traffic or when multiple devices are sharing the same network. So if 6 people are using the same network, an internet speed of 7.5Mbps may still result in a lower definition stream.
The good news is Watch NRL uses adaptive streaming technology that automatically adjusts the quality of your stream based on the strength of your connection. In doing this, our content network will deliver you the best possible resolution based on your connection.
Please note: If you are an existing subscriber and need to contact Support Staff, please include your full name, subscription type (weekly, monthly or annual) and the email address associated with your account so we can resolve your enquiry as quickly as possible.